Diversity, Equity and Inclusion

Iglu is committed to providing an inclusive and diverse environment for our employees. In 2023 we launched our first diversity, equity, and inclusion survey to help us create equity for all of our colleagues.

We are running this survey annually to provide insights into how we are doing, and how our intiatives are contributing to an inclusive working environment

Our 2024 annual Diversity, Equity & Inclusion survey revealed the following about our Iglu community

These insights will provide us with the opportunity to continue to steer the business in a direction which empowers a diverse workforce to produce their best work in an environment which accepts them for who they are and treats them equally.

2024 Results Snapshot

Our initiatives over the past year and moving forward include:

• The launch and growth of our company intranet which helps to keep all staff informed of key news, updates and information including business updates, diversity awareness, wellbeing resources and ways to give feedback.
• The design and launch of a new set of company values together with a new mission and vision for Iglu to give everyone a greater understanding of our goals as a company and how they as individuals can contribute to our success.
• The launch of our Iglu Voice initiative to bring together all our employee feedback, including our annual engagement survey, our bi-annual eNPS, our DE&I survey and suggestions box.
• A review and enhancement of our staff benefits, including better health provision through Simply Health.
• Launch of a new HR Masterclass Programme for our people managers across the business.
• Education and celebration of diversity, including focuses on mental health and our LGBTQ+ community. We have rolled out unconscious bias training for all staff.
• Our colleagues were able to choose our partner charities for the year, and we have raised funds for those charities through various events.
• We have completed a thorough policy review and have launched new policies in 2024 including a menopause policy, a new ‘work from anywhere’ allowance, and revised our hybrid working policy.

Past Diversity, Equity & Inclusion initiatives have included:

• Wider rollout of the current unconscious bias training our hiring managers go through
• All applicants to any job advertised at Iglu will be invited to take part in an equal opportunities survey to help us monitor our process and ensure fairness throughout
• A wide scale development programme for all levels across the business